Marylebone Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement is made by Marylebone Carpet Cleaning in respect of the financial year ending 31 December and outlines our approach to identifying, preventing, and addressing modern slavery and human trafficking in our operations and supply chains. As a responsible provider of carpet and upholstery cleaning services, we are committed to conducting business ethically and with integrity in all our relationships.

Our Commitment and Zero-Tolerance Policy

Marylebone Carpet Cleaning has a clear zero-tolerance policy towards all forms of modern slavery, servitude, forced or compulsory labour, and human trafficking. We will not knowingly engage with any individual, contractor, or organisation involved in such practices. All directors, employees, and contracted workers are expected to uphold this policy and to act in a way that promotes respect for human rights and fair working conditions.

We recognise that modern slavery is a complex and often hidden crime. We are committed to continually improving our practices, increasing transparency, and promoting an environment where any concerns can be raised and are taken seriously.

Our Business and Supply Chain

Marylebone Carpet Cleaning operates primarily in the United Kingdom, providing carpet, rug, and upholstery cleaning services to residential and commercial customers. Our supply chain includes suppliers of cleaning products, machinery and equipment, protective clothing, and facilities services. We also work with subcontractors from time to time to meet specific project or seasonal demands.

We understand that certain parts of our supply chain may present a higher risk of modern slavery, particularly where products or materials originate from regions with weaker labour protections. Our procedures are designed to focus enhanced scrutiny on these areas.

Due Diligence and Supplier Audits

We conduct proportionate due diligence on new and existing suppliers and subcontractors. This includes assessing their policies, practices, and track record on labour standards, health and safety, and ethical conduct. Our supplier selection and onboarding processes require confirmation that they comply with all applicable labour laws and that they do not tolerate modern slavery in their own operations and supply chains.

Where appropriate, we carry out supplier audits, which may include requesting documentation, conducting site visits, and reviewing workforce conditions and recruitment practices. We expect suppliers to cooperate fully with our audits and to demonstrate continuous improvement where any issues are identified. Failure to meet our standards or to rectify concerns in a timely manner may result in termination of the business relationship.

Training, Awareness, and Reporting Channels

We are committed to raising awareness of modern slavery risks among our employees and key subcontractors. Training is provided, as relevant to roles and responsibilities, to help individuals recognise signs of exploitation and understand the steps to take if they have concerns. Information about modern slavery and our internal reporting expectations is communicated through staff briefings, policy documents, and management guidance.

Marylebone Carpet Cleaning encourages all workers, suppliers, and other stakeholders to report any concerns related to modern slavery or unethical labour practices. Reports can be made directly to line managers or senior management. Concerns may be raised confidentially, and we will not tolerate any form of victimisation against those who raise issues in good faith. All reports will be investigated promptly and, where necessary, appropriate corrective or remedial actions will be implemented.

Risk Assessment, Governance, and Accountability

Responsibility for overseeing our modern slavery approach rests with the senior management team. They are responsible for ensuring that appropriate policies are in place, that risks are assessed, and that effective controls and monitoring activities are maintained. We regularly review our supply chain risk profile, taking into account sector, geography, and the nature of goods and services provided.

Where higher-risk areas are identified, we may apply enhanced due diligence, seek additional assurances from suppliers, or adjust our sourcing decisions. We aim to work collaboratively with suppliers to improve standards but will take decisive action where serious or persistent non-compliance is found.

Continuous Improvement and Annual Review

Marylebone Carpet Cleaning is committed to continuous improvement in preventing modern slavery and protecting human rights. Each year we will review this statement, our policies, and our processes to ensure they remain effective and reflect evolving legal requirements and best practice guidance.

The annual review will consider the outcomes of supplier audits, internal reports, training feedback, and any incidents or concerns raised. As part of this process, we will identify opportunities to strengthen our controls, enhance training, and deepen engagement with suppliers and other stakeholders.

This Modern Slavery Statement has been approved by the leadership of Marylebone Carpet Cleaning and will be updated and published annually to demonstrate our ongoing commitment to ethical and responsible business conduct.